Mercure Sydney

Very central, friendly staff, clean, enjoyed the refurbished rooms.

We stayed 2 nights in the mercure with our two small children. The location of the hotel is incredibly handy as it is literally a 5 minute walk from central station, and surrounded by multiple convenience stores with on also attached directly to the hotels ground floor which made it easy to get small goods and snacks. The staff at check in were lovely and respectful & our room was ready 2 hrs before check in time. The lobby is often quite busy as this hotel seems to be popular due to its location and affordable pricing. We booked a twin bedroom & while the room was clean and updated with easy to use aircon & colorful LED lighting, the room itself was quite small.. leaving only a small pathway infront on the beds and between the wall & mounted tv. Unfortunately there is no streaming services for the tv, only normal TV. Although the tv does offer the option of chrome cast if you have the app downloaded on your phone. We attempted to connect ours but was unable to detect our rooms tv and kept picking up the tv from a room two doors down. We tried but failed on multiple devices. The hotels facilities were awsome, with a decent sized heated indoor pool on the top floor & sauna. They have a small gym but with limited supplys/machines. Buffet breakfast was also very busy/popular but with good reason. The quality of food was lovely & cooked well. Altho the selection of breakfast foods is not as large as we'd like due to the added specific foods such as fried rice, noodle dishes, congee, vegetables, but it does show the hotel has good diversity. Those types of meals for breakfast is just not our thing. The staff was lovely & respectful to everyone equally. The only real complaint I could make was that the lofts were incredibly slow. And although there was multiple lifts on each floor, it looked as tho only 1 lift was actually moving from floor to floor.

The breakfast was a lovely buffet. What you would except. The two men at the concerige desk were amazing. No question was too much trouble. It would have been extra helpful if they had suggested the light rail service instead of using the train. I asked them how to get to the station, I wished they had asked me where to was that l wanted to go! The light rail is great as you can see where you are going. That is why l choose to stay in George street. Unfortunately you don’t see any light rail signs when you leave the area, although it is a five minute walk.

The location was great after a long train journey arriving late at night. Travelling to the tourist hot spots was easy with buses, trains and the light train network all within a few minutes walking distance, we stayed 3 nights at the Mercure. Proximity to ChinaTown and Spice lane was a bonus. The room was good (two large beds) for a family of 4 and we used the breakfast bar every day which was well worth the money with two teenager boys who eat and eat.

Love the customisable lighting in the rooms and the location is extremely convenient. Directly outside is a bus stop, you're about a 15 minute walk all round from any main shopping centre or event and Darling Square and there are SO MANY food places nearby!